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Support and Maintenance Packages

Support

End Point offers backup support for your database infrastructure. If you’re looking for monitoring of your infrastructure, ad-hoc support, or an emergency 24/7 contact, we can be your safety net. End Point works closely with our database clients to create a custom support package to meet their needs. From small business applications to large implementations in the financial sector, we can create the right plan for your needs and your budget.

Retainers

If you’re looking at moving from a proprietary database like Oracle to an open source platform like PostgreSQL, your organization might need ongoing support and set expenditures for support. We can work with you to create a retainer plan that will satisfy your budget planning needs, while getting you all the benefits of moving to open source software.

24/7 Support

If your database needs around-the-clock monitoring and emergency support, we can create an affordable custom package to meet your needs. Our 24/7 support includes an annual audit of your system to ensure compliance, 24/7 monitoring, and access to an emergency phone number for our on-call staff.